Welcome to Dovaan Homestay. By booking accommodation with us or using our website, dovaanhomestay.com, you agree to the following terms and conditions. Please read them carefully. If you do not agree with any of these terms, please refrain from using the Website and our services.
Booking and Payment
Reservation Confirmation: A booking is confirmed only after receiving the advance payment of 50% of the total package cost.
Balance Payment: The remaining amount is to be paid upon check-in.
Cancellation Policy:
Cancellations made more than 7 days prior to the check-in date will receive a full refund.
Cancellations made 3-7 days prior will incur a 50% cancellation fee.
No refunds for cancellations made within 3 days of the check-in date.
Check-in and Check-out
Check-in: From 12:00 PM onwards.
Check-out: By 11:00 AM.
Early check-in or late check-out is subject to availability and may incur additional charges.
Guest Responsibilities
Valid ID: Guests must provide a valid government-issued ID upon check-in.
Respect for Property: Guests are expected to treat the property, amenities, and environment with care and respect.
Damage to Property: Any damages caused by guests will be charged at the cost of repair or replacement.
Noise: Quiet hours are observed between 10:00 PM and 7:00 AM. Please avoid making loud noises during this time.
Food and Beverage
Meals Included: The package includes meals as per the plan (e.g., breakfast, dinner).
Outside Food: Outside food and beverages are not allowed within the premises.
Alcohol Consumption: Responsible alcohol consumption is permitted. Excessive drinking or unruly behavior will not be tolerated.
Activities and Facilities
Scuba Diving: Guests participating in scuba diving must sign a liability waiver and follow all safety instructions.
Bonfire and BBQ: Available as part of the package. Guests are expected to follow safety protocols during these activities.
Sky Restaurant: Meals at the sky restaurant must be pre-booked.
Tent Houses: Tent house accommodations are weather-dependent. In case of adverse weather, alternate arrangements will be made.
Health and Safety
Medical Conditions: Guests with medical conditions should inform management prior to engaging in physical activities like scuba diving.
Personal Safety: The management is not responsible for injuries, accidents, or loss of personal belongings during the stay or activities.
Pets
Pet Policy: Pets are allowed with prior notice. Owners are responsible for cleaning up after their pets and ensuring they do not disturb other guests.
Liability
The homestay is not responsible for any loss or damage to personal belongings.
Guests participate in activities such as scuba diving and bonfires at their own risk.
Right to Refuse Service
The management reserves the right to refuse service to anyone engaging in inappropriate behavior, including but not limited to excessive noise, violence, or disregard for property.
Amendments
The homestay reserves the right to amend these terms and conditions at any time without prior notice.
Contact Us
If you have any questions about these terms, please contact us at:
Email: dovaanhomestay@gmail.com
Phone: +91 8918104779